Shipping and Returns

Most orders are processed to ship within 1 to 2 days.  Shipping is calculated based on size and weight to your zip code. Made to Order items normally ship within 2 weeks or as determined in your down payment listing. 

Shipping costs and upgrades are available from your cart upon checkout.  How fast it gets to you depends on what shipping choice you choose.  We cannot guarantee normal USPS delivery times stated in shipping times during the holidays.  Please allow plenty of time around the holidays (10 days within USA and 3 to 5 weeks international).

Please check your SHIP TO ADDRESS as we print labels from that exact address.  We are not responsible if you input your address incorrectly.

SHIPPING REFUNDS:

We will refund any overage of the actual shipping and packaging costs plus reasonable handling. Your refund normally comes the same day your order ships by however you paid for your order.


INTERNATIONAL SHIPPING:

Postal rates are controlled by the United States Post Office, not us.  You can go to www.USPS.com to obtain an estimated cost for international shipping.   

International shipping is currently in tiers in the following weight ranges: 1 oz to 8 oz; 9 oz to 2 pounds, and every pound thereafter adjusts to a higher price level.  The jumps are anywhere from $5 to $13 per level and it levels out to a $5 increase per pound after about 6 pounds.  Most items are shipped based on the weight of the item to your location plus packaging and minor handling costs.  

Buyers are responsible for any customs charges.  Be sure you know what your country's threshold is prior to ordering.

RETURNS:

We gladly accept returns, exchanges, and cancellations as long as product is received back in the same condition you received it in within 30 days.  Please contact me within: 7 days of delivery if you plan on returning and return as soon as possible.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value